Wednesday, January 15, 2014

Amazon is Hiring Support Engineer's for Hyderabad Office

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon's E-commerce Platform services are highly available, mission critical services, handling a very large number of transactions and having a direct impact on the customer experience. If you are interested to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider this opportunity. Amazon's E-commerce Platform team is expanding into Hyderabad and is in the process of building a technology team which will be responsible for building, enhancing, monitoring and supporting the E-commerce Platform Services.

Post : Support Engineer

Company : Amazon Development Centre (India) Pvt. Ltd.

Job Location: Hyderabad, India

Job Description and Key Responsibilities:

* Hiring Unit: E-commerce operations excellence team (eCO-X)
* Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks.
* The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work.
* Support team operates in 24x7x365 manner; Ready to work in any shifts including night and on weekends in rotations.
* Support Engineers develop tools and automation to achive human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture.

Qualifications:
* A technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
* 3 Yrs to 7 years experience
* Strong Unix base O/S experience or proven ability to pick up Linux quickly
* Ability to do scripting (any one of Shell, Ruby, Perl, Python etc.)
* Strong debugging/troubleshooting skills
* Familiarity with programming languages Java or C++ or C
* Ability to write complex SQL queries is added advantage
* Excellent verbal & written communication skills
* Strong understanding of support - tickets, monitoring, processes and metrics
* A passion towards problem-solving
* Strong decision-making ability
* Must be able to think proactively; excellent follow-through and attention to details.
* Willing to work in 24x7 on-call support (on rotation basis)
* Knowledge on distributed applications/enterprise applications is plus.

Recruiter Name: Mr./Ms.Suprita - Suprita@amazon.com

Contact Company: Amazon Development Centre (India) Pvt Ltd

Email Address: Suprita@amazon.com

Visit for more details : http://www.india.amazon.com/careers